Quality Initiative Handbook
A guide of helpful information to make fantastic choices when picking and accepting consignment goods.
QUICK LOOKING POINTS
- Pits
- Crotch
- Cuffs & Neck
- Closure Components (zip, button, snap, etc.)
- ELASTIC – if its slack, send it back 😊
Spot Problem Areas Fast!
Tops:
#1 problem area: ARMPITS – look for pilling, halo stains, holes in seams, and deodorant marks.
#2 problem area: Sleeve cuffs & hems – look for stains on cuffs and dropped hems.
#3 problem area: Inner Collar – check those necks! Staining happens quickly on light colored garments, and makeup marks are easy to spot.
Denim & Bottoms:
#1 problem area: CROTCH – look out for the elastic bubble stretch and pilling that happens with wear.
#2 problem area: Zippers – broken or off-track zippers.
#3 problem area: Ankle cuffs – check for worn cuffs, if they are distressed denim, this look will make sense.
Sweaters & Fuzzy Things:
#1 problem area: ARMPITS & SIDES – look closely in the armpit, upper sleeve, and sides of sweaters. If pilling is highly visible, please pass.
#2 problem area: SHRUNKEN! – wool blends can shrink, if it looks like a child’s size, it has probably shrunk in the wash. Check the tag size, if it says Large but it looks like an XXS, it’s probably shrunken.
#3 problem area: Cuffs & Hems – check those hems for loose stitching and check those cuffs for stains.
Shoes:
#1 problem area: Scuffing & Dirt – look at the toe and heel areas, if they are scuffed/dirty/worn, please pass.
#2 problem area: Soles – if they are missing a heel fob or have a slanted area on the heel (or sole) from wear, please pass.
#3 problem area: BUCKLE ELASTIC – check the little elastic/fabric around a buckle, they wear out and fray.
#4 problem area: INSIDES – if the material on the inside of a shoe is cracking, CRUMBLING, or torn – please pass.
Bags:
#1 problem area: STRAPS – watch out for cracking, fraying, and missing components.
#2 problem area: Zipper/Closure Malfunction – check the zippers and closures to make sure they work.
#3 problem area: INTERIOR – is it torn, overly worn, or dirty? Pass.
Dresses:
#1 problem area: Straps & zippers – look out for strap tears by the seam & broken or ‘popped’ zippers (the ones that are popping out of the seam).
#2 problem area: DROPPED HEM – make sure the stitching of the hem is not torn or falling.
#3 problem area: ARM PITS – Look out for deodorant & pilling.
#4 problem area: SEQUINS/EMBELISHMENTS – if it’s an all over style, look closely for patchy areas of missing bead, sequins, etc. ALSO, look out for snagged areas under the arms.
Coats/Jackets
#1 problem area: CLOSURES – check those closures first. Missing buttons? Broken zipper? Poorly attached buttons? Pass on these please.
#2 problem area: CUFFS & NECKLINE – look out for stains, makeup marks, and wear.
#3 problem area: Lining - if the lining at the armpits or back is ripped, please pass.
Patterns and styles we usually do not accept:
- Slinky all over patterned dresses (if the print is not in style, we will not/should not take it.)
- Round toe basic business casual shoes.
- Wide/Chunky Belts
- Ornate Pocket Denim (low rise/embellished pockets)
- Chunky bauble beaded necklaces
- Old label items (view old J.Crew tag below)